Terms of Use for SmartCards CRM

Effective Date: [Current Date]

1. Acceptance of Terms

Welcome to SmartCards CRM (“we”, “our”, “us”, or the “Company”). By accessing or using our digital business card platform, including our website, mobile application, NFC cards, QR codes, and related services (collectively, the “Service”), you agree to be bound by these Terms of Use (“Terms”).

Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

SmartCards CRM provides a digital business card platform that allows users to:

  • Create and manage digital business cards

  • Share contact information via NFC cards and QR codes

  • Exchange contact information with other users

  • Track analytics including card views and contact exchanges

  • Download contact information in VCF format

  • Manage leads and contacts

3. Eligibility

To use our Service, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)

  • Have the legal capacity to enter into a binding agreement

  • Provide accurate and complete registration information

  • Not be prohibited from using the Service under applicable laws

By using the Service, you represent and warrant that you meet these eligibility requirements.

4. User Accounts

4.1 Account Creation

You must create an account to access certain features of our Service. You agree to provide accurate, current, and complete information during registration.

4.2 Account Responsibility

You are solely responsible for:

  • Maintaining the confidentiality of your password and account

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized use of your account

4.3 Account Security

We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. User Conduct and Content

5.1 Prohibited Activities

You agree NOT to use the Service to:

  • Share false, misleading, or fraudulent information

  • Impersonate any person or entity

  • Share illegal, offensive, harassing, or harmful content

  • Violate any applicable laws or regulations

  • Infringe upon intellectual property rights of others

  • Distribute spam, viruses, or malicious code

  • Interfere with or disrupt the Service or its servers

  • Attempt to gain unauthorized access to any part of the Service

  • Use the Service for any illegal or unauthorized purpose

5.2 User Content

You retain ownership of the content you create and share through the Service. By using the Service, you grant us a limited license to:

  • Store, display, and share your content as necessary to provide the Service

  • Use your content for Service improvement and analytics (anonymized)

5.3 Content Responsibility

You are solely responsible for all content you share through the Service. We do not endorse, verify, or guarantee the accuracy of any user content.

6. Contact Exchange and Data Sharing

6.1 Voluntary Sharing

SmartCards CRM is a contact exchange platform. By using our Service, you acknowledge that:

  • You are voluntarily sharing your contact information with other users

  • When someone scans your NFC card or QR code, your information is shared automatically

  • When you accept a contact exchange request, you share your information with the requesting party

6.2 Information Recipients

Once your contact information is shared with another user:

  • We have no control over how that recipient uses your information

  • Recipients may save, copy, share, or forward your information

  • Recipients may contact you directly without our involvement

  • We cannot retrieve or delete your information from the recipient’s devices or systems

6.3 Your Responsibility

You agree that:

  • You will only share information you are comfortable making public

  • You are responsible for verifying the identity of parties you share information with

  • SmartCards CRM is not liable for any misuse of your information by recipients

  • You should exercise caution when sharing sensitive personal information

6.4 Recipient Information

When you request or receive someone else’s contact information:

  • You agree to use that information only for legitimate business or professional purposes

  • You agree NOT to use the information for spam, harassment, or any illegal activities

  • You agree NOT to sell or distribute the information to third parties without consent

7. NFC Cards and QR Codes

7.1 Physical NFC Cards

If you purchase physical NFC cards from us:

  • Cards remain our property until payment is completed

  • We reserve the right to deactivate lost, stolen, or unpaid cards

  • You are responsible for the security of your physical card

7.2 QR Codes

QR codes generated through our Service:

  • Are unique to your account and digital card

  • May be deactivated if you violate these Terms

  • Should be protected from unauthorized use

8. Intellectual Property

8.1 Our Property

The Service, including its original content, features, functionality, and branding (“SmartCards”), is owned by us and protected by copyright, trademark, and other intellectual property laws.

8.2 Your License

We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal or business purposes.

8.3 Restrictions

You may NOT:

  • Copy, modify, or reverse engineer any part of the Service

  • Use our branding without written permission

  • Remove any copyright or proprietary notices

9. Payments and Subscriptions

9.1 Fees

Certain features of our Service may require payment. All fees are clearly displayed and subject to change with prior notice.

9.2 Refunds

Unless otherwise stated, all sales are final. Refunds are provided at our sole discretion.

9.3 Billing

By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

10. Termination

10.1 Termination by You

You may delete your account at any time by contacting us or through your account settings.

10.2 Termination by Us

We may suspend or terminate your account immediately, without notice, if you violate these Terms.

10.3 Effect of Termination

Upon termination:

  • Your access to the Service will be revoked

  • We will delete your information from our active databases

  • Information previously shared with other users will remain in their possession

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

  • UNINTERRUPTED OR ERROR-FREE SERVICE

  • ACCURACY OR RELIABILITY OF ANY INFORMATION

  • SECURITY OF YOUR DATA (EXCEPT AS REQUIRED BY LAW)

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) IN THE PAST 12 MONTHS

  • WE ARE NOT RESPONSIBLE FOR HOW RECIPIENTS USE YOUR SHARED CONTACT INFORMATION

  • WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Your shared contact information being misused by recipients

14. Limitation of Time to File Claims

Any claim arising out of or relating to these Terms or our Service must be filed within one (1) year after the claim arose; otherwise, it is permanently barred.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

16. Dispute Resolution

16.1 Informal Resolution

Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally.

16.2 Binding Arbitration

Any unresolved disputes will be resolved through binding arbitration rather than in court, except for claims that qualify for small claims court.

16.3 Class Action Waiver

You agree to resolve disputes on an individual basis. Class actions and collective actions are not permitted.

17. Modifications to Service and Terms

17.1 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the new Terms on this page

  • Updating the “Effective Date” at the top

  • Sending you an email notification (if you have an account)

17.2 Changes to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

18. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for:

  • The content or privacy practices of these third parties

  • Any loss or damage resulting from your use of third-party services

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SmartCards CRM regarding your use of the Service.

21. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [Your Email Address]
Website: [Your Website URL]
Address: [Your Business Address]

Acknowledgment

BY USING THE SMARTCRDS CRM SERVICE, YOU ACKNOWLEDGE THAT:

  1. You have read and understand these Terms of Use

  2. You agree to be bound by all terms and conditions

  3. You understand that shared contact information cannot be retrieved from recipients

  4. You agree to use shared contact information responsibly and legally

FOR BUSINESS USERS (B2B Customers):

If you are using SmartCards CRM on behalf of a business or organization:

  • You represent that you have authority to bind that business to these Terms

  • Your business is responsible for all activities conducted through your account

  • Your business agrees to indemnify us for any violations of these Terms

Violation Reporting

If you believe another user has violated these Terms (e.g., misuse of shared contact information, harassment, spam), please report it to us at:

[Your Email Address]

We will investigate and take appropriate action, which may include:

  • Warning the violating user

  • Suspending or terminating their account

  • Cooperating with law enforcement if necessary

These Terms of Use were last updated on: [Current Date]

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